Reference

Explore How kashbet Handles Your Privacy

At kashbet, how we collect and use your personal data is something we take seriously — this page sets out exactly what we gather, why we gather it…

Data TransparencyAccount SecurityYour Consent ControlsRetention PolicyContact Us Anytime
Browse lobby Read FAQ
kashbet Explore How kashbet Handles Your Privacy
PRIVACY CONTACT PATHS

Reach Us About Your Privacy Requests

If you want to access the data we hold about you, request a correction, or ask us to delete your account data, our privacy team is reachable through multiple channels. We aim to acknowledge every request within 48 hours and resolve it within 30 days in line with applicable data protection requirements. Players in Mumbai and across India can use any of the contact paths below.

Team online

Email Support

Send your data access, correction or deletion request to our dedicated privacy address. Include your registered email and account details so we can locate and process your request without delay.

Live Chat

Start a live chat session from your account dashboard and select the Privacy category. Our team handles privacy queries in the same chat queue as account and payment questions, seven days a week.

Help Centre Form

Submit a written privacy request through the Help Centre form on kashbet.co. Attach any supporting documents for identity verification so we can process your request securely and promptly.

HOW WE PROTECT YOUR DATA

Open an Account With Full Data Confidence

Every layer of our data handling — from the moment you register to the point you request deletion — follows a structured internal process.

Encrypted Storage

All personal and financial data is stored using AES-256 encryption. Payment details — your UPI handle, Paytm or PhonePe number — are tokenised so raw credentials never sit in our databases in readable form.

Cookie Controls

We use session cookies for login, analytics cookies to measure page performance and preference cookies to remember your display settings. You can manage or withdraw consent for non-essential cookies at any time from your account settings.

Account Security

Two-factor authentication is available for every account. Login attempts from unrecognised devices trigger a verification step to your registered mobile number before access is granted, reducing unauthorised entry.

Data Retention

We keep your account data for as long as your account remains open. Once you request deletion, we remove identifying information within 30 days, retaining only anonymised transaction records where law requires.

Third-Party Sharing

We share data only with payment processors (UPI networks, Paytm, PhonePe), identity verification services and fraud-prevention partners. Each third party is bound by a data processing agreement that limits how they may use your information.

Your Rights Request Process

Submit a right-of-access, correction or erasure request through email or the Help Centre form. We verify your identity first, then respond within 30 days with a copy of your data or confirmation of the action taken.

Switch to the Answers You Need on Privacy

Below are the questions we hear most often about how kashbet handles personal data, what rights you hold under applicable law, and how to exercise those rights. If your question is not covered here, contact our privacy team directly via email or live chat.

We collect your name, email, phone number, date of birth and payment identifiers such as your UPI handle or Paytm number. We also log device and session data automatically to secure your account and process transactions.

Payment identifiers are tokenised immediately on receipt — we never store raw UPI or PhonePe credentials in readable form. All data in transit is protected by TLS and at rest by AES-256 encryption, limiting exposure at every stage.

Yes. Submit a data access request via email or the Help Centre form with your registered account details. After identity verification, we will provide a copy of your personal data within 30 days of receiving your request.

Send a deletion request through email or live chat, including your account email and a note confirming you want erasure. We process deletions within 30 days, retaining only anonymised records where applicable law requires.

No. We do not sell or rent your personal data to advertisers or third-party marketers. Data is shared only with payment processors, identity verification providers and fraud-prevention services, each under a binding data processing agreement.

We use essential cookies to keep you logged in, analytics cookies to understand page usage and preference cookies for your settings. Non-essential cookies can be managed or withdrawn from account settings at any time without affecting core account access.

Reach our privacy team by email, live chat or the Help Centre form on kashbet.co. We acknowledge complaints within 48 hours and aim to resolve them within 30 days. You also retain the right to escalate to the relevant data protection authority in your jurisdiction.

Related Pages

kashbet India Register About Us Rainbow Riches kashbet App